Términos y Condiciones

Recolectamos información personal identificable como su nombre, dirección de correo electrónico, dirección de envío y detalles de pago cuando realiza una compra o se registra en el sitio. También podemos recolectar información no personal como su dirección IP, tipo de navegador y la página de referencia.

1. You are at least 18 years old.
2. You have the legal authority to create a binding legal obligation.
3. You will use this website in accordance with these Terms of Use.
4. You will only use this website to make legitimate reservations for yourself or another person on whose behalf you are legally authorized to act.
5. You will inform those involved about the Terms of Use that apply to the reservations you made on their behalf, including the applicable rules and restrictions.
6. All the information you provide on this website is true, accurate and complete.

We will maintain, in our sole discretion, the right to deny access to any person to this website and to the services we offer, at any time and for any reason, including, among others, the violation of these Terms of Use.

Al usar este sitio web, usted declara que tiene al menos 18 años de edad, tiene la capacidad legal para crear una obligación vinculante y se compromete a usar este sitio solo para hacer reservas legítimas, no para realizar compras fraudulentas ni para el beneficio de terceros sin autorización.

1. Use this website or its content for any commercial purpose.
2. Make speculative, false, fraudulent reservations or in anticipation of demand.
3. Access, control or copy any content or information on this website using any robot, spider, redirector or other automated means or any manual process for any purpose without our express written permission.
4. Violate the restrictions of any robot exclusion header of this website or avoid or circumvent other measures used to prevent or limit access to this website.
5. Take any measure that imposes or may impose, according to our criteria, an unreasonable or disproportionately large burden on our infrastructure.
6. Make a deep link to any part of this website, including, but not limited to, the purchase path for any service, for any purpose without our express written permission.
7. Frame”, “reflect” or incorporate any part of this website to any other website without our prior written authorization.

If your reservation shows signs of fraud, abuse or suspicious activity, CHICHEN ITZA EXPERIENCE may cancel any reservation or service associated with your name, email address or account. If you have performed any fraudulent activity, CHICHEN ITZA EXPERIENCE reserves the right to bring any necessary legal action and you will be responsible for any monetary loss to CHICHEN ITZA EXPERIENCE, including costs and damages of litigation.

Queda prohibido usar este sitio web para fines comerciales no autorizados, realizar reservas especulativas, hacer reservas fraudulentas, o modificar, copiar, distribuir, transmitir o reproducir el contenido del sitio sin nuestra autorización.

Si selecciona la opción “Confirmar y depositar vía Paypal/Stripe”, el monto será cargado de inmediato a su tarjeta de crédito y un ejecutivo se pondrá en contacto con usted para confirmar la compra y enviarle los detalles por correo electrónico, que deberán ser presentados impreso en el Check-In.

When offering reservations for tours, CHICHEN ITZA EXPERIENCE does not represent or guarantee that the experience in these areas is advisable or does not entail any risk and is not responsible for damages or losses that may be a consequence of the visit to said destinations.

La información en este sitio web, incluidos los precios, fotografías y descripciones de productos, puede contener errores. CHICHEN ITZA EXPERIENCE no garantiza la precisión de dicha información y no se responsabiliza por cualquier error. Nos reservamos el derecho de corregir cualquier error en los precios y ofrecerle la opción de mantener la reserva al precio correcto o cancelarla sin penalización.

The Companies and Affiliates of CHICHEN ITZA EXPERIENCE and their respective suppliers do not make any representation about the suitability of the information, software, products and services included in this website for any purpose and the inclusion or offer of any product or service This website does not constitute any promotion or recommendation of such products or services by the Companies or Affiliates of CHICHEN ITZA EXPERIENCE. Such information, software products and services are provided “in the state they are in” without any warranty. The Companies and Affiliates of CHICHEN ITZA EXPERIENCE and / or their respective suppliers are free of viruses or other harmful components. The Companies and Affiliates of CHICHEN ITZA EXPERIENCE and their respective suppliers under this contract disclaim all warranties and conditions related to this information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-violation.

CHICHEN ITZA EXPERIENCE and Affiliates are not responsible for the acts, errors, omissions, representations, warranties, violations or negligence of any supplier, nor for any personal injury, death, property damage or other damages or expenses that result as a result. CHICHEN ITZA EXPERIENCE and Affiliates are not responsible and will not make any reimbursement in case of any delay, cancellation, excess reservations, strike, force majeure or other cases that are beyond their direct control, nor are they responsible for no expense, omission, delay, change of route or acts of any government or authority.

Este sitio web puede contener enlaces a sitios web operados por terceros. No controlamos dichos sitios y no somos responsables por su contenido ni por sus prácticas de privacidad. Usted es responsable de tomar precauciones para garantizar que los enlaces o software que descarga estén libres de virus o elementos destructivos.

1. Your violation of these Terms of Use or the documents referred to here.
2. Your violation of any law or right of a third party.
3. Your use of this website.

Nos reservamos el derecho de cambiar los precios de nuestros productos y modificar o descontinuar el servicio en cualquier momento, sin previo aviso. No somos responsables por los cambios, modificaciones, o interrupciones en el servicio.

Usted acepta defender y eximir de responsabilidad a CHICHEN ITZA EXPERIENCE y a sus afiliados, empleados y agentes contra cualquier reclamación, causa de acción, demanda, daños o gastos, incluyendo honorarios legales, derivados de su violación de estos Términos de Uso o del uso del sitio web.

Si tiene preguntas o necesita asistencia, puede contactarnos por correo electrónico a sales@chichenitzaexperience.com.